[Joy Deane]

One of the issues that we’ve noticed in interviews with people with disabilities is that it can be difficult to get the help needed to use public transport, even when this help is supposed to be available. For example, buses are supposed to provide ramps for wheelchair users, but sometimes drivers refuse to get them out or can be quite nasty to wheelchair users who ask them to do so. Better driver training and properly addressing complaints helps, but there is still a long way to go.

• This reply was modified 4 years ago by  Joy Deane.